Privacy Statement

We are committed to safeguarding the privacy of our Butterfly Bank account holders; this policy sets out how we will treat your personal information.

1.0 What information do we collect?

We may collect, store and use the following kinds of personal data in delivering The Butterfly Bank service:

Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
Information relating to any action/banking activity recorded on the site;
Information that you provide to us for the purpose of registering with us (including your first and last name, post code, age range, email address, profile photo, and any comment box text);
Information that you provide to us for the purpose of subscribing to our email notifications (including your email address)
Any other information that you choose to send to us or upload, such as images or comments.

2.0 Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

2.1 Use of Session and Persistent Cookies

We use both 'session' cookies and 'persistent' cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

2.2 Analytics Cookies

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on a users computer. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

3.0 Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

The Butterfly Bank will not trade your personal data or share with third parties. Our Butterfly Branch Sponsors may require use of data to deliver their role in The Butterfly Bank, but this data will be statistical in nature and not personalised. For example, 100 account holders have taken action 40.

We may use your personal information to:

Administer the website;
Improve your browsing experience by personalising the website;
Enable your use of the services available on the website;
Send you general (non-marketing) communications to deliver The Butterfly bank service;
Send you email notifications, which you have specifically requested;
Provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
Deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

4.0 Disclosures

We may disclose information about you to any of our employees and third-parties working specifically on the website as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

To the extent that we are required to do so by law;
In connection with any legal proceedings or prospective legal proceedings;
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Except as provided in this privacy policy, we will not provide your information to third parties.

5.0 General Website use

5.1 International data transfers

Personal information that you submit for open publication on the website will be published on the Internet and may be available to other user of the site, via the internet, around the world.

5.2 External links

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

6.0 Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password-and firewall - protected) servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

7.0 Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

8.0 Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

9.0 Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated via hello@thebutterflybank.co.uk.

10. 0 Further information

10.1 Company details

The Butterfly Bank is a trading name of Strawberry Change Limited (registered number: 8569170)

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to hello@thebutterflybank.co.uk or by post to Strawberry Change Ltd, The Little House, Heather Hill Close, Earley, Wokingham, RG6 7EF.

10.3 Data controller

The Data Controller responsible for our website is Strawberry Change Ltd. Our data protection registration number is: Z9319839. More information available at http://www.ico.gov.uk

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